Demand for astronomy equipment remains high while manufacturers continue to struggle with disrupted shipping channels and materials and component shortages. A perfect storm!
Keeping our website stock availability indicators up-to-date and our customers informed during these extraordinary times is difficult. Often a manufacturer or distributor is unable to provide an ETA. The situation can also change overnight if a shipment is cancelled, delayed or contains less stock than anticipated.
In an attempt to stay on top of the situation we are working overtime and have employed more people in our warehouse, helpdesk and workshop.
We predict these circumstances will continue for some time so please be patient and know we are doing our best to make stock available.
On a positive note. Interest in astronomy is at an all-time high and FLO has never been in such good health with more staff, premises and stock than any other UK astronomy retailer.
Thank-you sincerely for your patience and understanding during these extraordinary times.
Alex, Annette, Ann, Chris, Cody, Dave, Grant, Ian, James, Katie, Lee, Lisa, Maggie, Matt, Michael, Rob & Steve
Email: Being an online company we provide service and support via email. An email received during office hours (Mon-Fri 9.30-4.30) will usually receive a response same day or next working day.
Address: Currently we are not receiving visitors at our premises in Exeter.
First Light Optics Ltd, Unit 7 Budlake Units, Budlake Road, Marsh Barton Trading Estate, Exeter, Devon, EX2 8PY