Blog: 

Customer Feedback

We are grateful for customer feedback because it helps us to improve.

The comments and satisfaction ratings below are genuine and are updated regularly.

View feedback from earlier years:



Happy 95.41%Satisfied 3.41%Unhappy 1.18%



  • Mike on 13/05/2023
  • Jimmy on 12/05/2023
  • Eduard on 12/05/2023
  • Tony on 12/05/2023
  • Paul on 12/05/2023
  • David on 12/05/2023
  • Ellyn on 12/05/2023
  • John on 12/05/2023
  • Slim on 11/05/2023
  • Ian on 11/05/2023
  • Rob on 11/05/2023
  • Olga on 11/05/2023
  • Antonio on 11/05/2023
  • Steven on 10/05/2023
  • Rolf on 10/05/2023
  • Tony on 10/05/2023
  • Ian on 10/05/2023
  • Brian on 10/05/2023
  • Cathy on 10/05/2023
  • Mike on 10/05/2023
  • Anonymous on 10/05/2023
  • Douglas on 10/05/2023
  • Mark on 09/05/2023
  • Hamish on 09/05/2023
  • Robert on 09/05/2023
  • Carlos on 09/05/2023
  • Ronald on 09/05/2023
  • Edward on 09/05/2023
  • Dietger on 09/05/2023
  • Kelly on 09/05/2023
  • Jim on 09/05/2023
  • Neil on 09/05/2023
  • Chris on 09/05/2023
  • Neil on 09/05/2023
  • John on 09/05/2023
  • Ian on 09/05/2023
  • Frank on 09/05/2023
  • Dale on 09/05/2023
  • David on 08/05/2023
  • Kim on 05/05/2023
  • Ellyn on 04/05/2023
  • Piotr on 04/05/2023
  • Graham on 04/05/2023
  • Stephane on 04/05/2023
  • David on 03/05/2023
  • Bunyamin on 03/05/2023
  • Carlos on 03/05/2023
  • Douglas on 03/05/2023
  • Daniel on 03/05/2023
  • Kim on 02/05/2023
  • Nick on 02/05/2023
  • Mark on 02/05/2023
  • Andy on 02/05/2023
  • Chris on 02/05/2023
  • Kate on 02/05/2023
  • Ian on 02/05/2023
  • Michael on 02/05/2023
  • Rob on 02/05/2023
  • Zoe on 28/04/2023
  • John on 28/04/2023
  • Mary on 28/04/2023
  • 김유석 on 28/04/2023
  • Ian on 28/04/2023
  • Ofir on 27/04/2023
  • Graham on 27/04/2023
  • John on 27/04/2023
  • Graham on 27/04/2023
  • Andres on 27/04/2023
  • Eric on 26/04/2023
  • Harry on 26/04/2023
  • Nick on 26/04/2023
  • Raphael on 26/04/2023
  • Christoffer on 26/04/2023
  • Mike on 25/04/2023
  • Pat on 25/04/2023
  • Rafal on 24/04/2023
  • Slim on 24/04/2023
  • Neil on 24/04/2023
  • Kirsty on 24/04/2023
  • Ian on 24/04/2023
  • Francisco on 23/04/2023
  • Ian on 22/04/2023
  • Phil on 21/04/2023
  • Phil on 21/04/2023
  • Debbie on 21/04/2023
  • Ken on 21/04/2023
  • Terry on 20/04/2023
  • Deborah on 20/04/2023
  • Douglas on 20/04/2023
  • Marc on 19/04/2023
  • Andrew on 19/04/2023
  • Neil on 18/04/2023
  • Steve on 18/04/2023
  • Antonio on 18/04/2023
  • Antonio on 18/04/2023
  • Andy on 18/04/2023
  • Peter on 18/04/2023
  • Debasis on 18/04/2023
  • Giuseppe on 17/04/2023
  • Ken on 17/04/2023
  • Peter on 17/04/2023
  • Kenneth on 17/04/2023
  • Gunder on 17/04/2023
  • Fred on 17/04/2023
  • Slim on 17/04/2023
  • Andy on 17/04/2023
  • Ian on 17/04/2023
  • Arran on 17/04/2023
  • Gert on 17/04/2023
  • Graham on 17/04/2023
  • Colin on 17/04/2023
  • Lee on 17/04/2023
  • Kenneth on 17/04/2023
  • Peter on 17/04/2023
  • Ray on 16/04/2023
  • Howard on 14/04/2023
  • Allan on 14/04/2023
  • Dave on 14/04/2023
  • Mike on 14/04/2023
  • Lisa on 14/04/2023
  • Jane on 14/04/2023
  • Thomas on 13/04/2023
  • Antonio on 13/04/2023
  • Pete on 13/04/2023
  • Ronald on 13/04/2023
  • Antonio on 13/04/2023
  • Michael on 13/04/2023
  • Stephen on 13/04/2023
  • Nigel on 12/04/2023
  • Paul on 12/04/2023
  • Paul on 12/04/2023
  • Charles on 12/04/2023
  • Alan on 12/04/2023
  • Graeme on 12/04/2023
  • Mark on 12/04/2023
  • Alan on 12/04/2023
  • Paul on 12/04/2023
  • Anthony on 12/04/2023
  • Terry on 12/04/2023
  • Alison on 12/04/2023
  • Marc on 12/04/2023
  • Thierry on 12/04/2023
  • Tony on 11/04/2023
  • Richard on 11/04/2023
  • Anthony on 11/04/2023
  • Oliver on 11/04/2023
  • Christian on 11/04/2023
  • Michael on 11/04/2023
  • Rafal on 11/04/2023
  • Roger on 11/04/2023
  • Les on 11/04/2023
  • Rob on 11/04/2023
  • Jacques on 11/04/2023
  • Derry on 11/04/2023
  • Ritesh on 11/04/2023
  • David on 11/04/2023
  • Michael on 11/04/2023
  • Malcolm on 11/04/2023
  • Barry on 07/04/2023
  • Paul on 06/04/2023
  • Lewis on 06/04/2023
  • Stacy on 06/04/2023
  • Karen on 06/04/2023
  • Alan on 06/04/2023
  • Ian on 05/04/2023
  • Anthony on 05/04/2023
  • Peter on 05/04/2023
  • Rafal on 05/04/2023
  • Trevor on 05/04/2023
  • Bronagh on 04/04/2023
  • Ian on 04/04/2023
  • Head1944 on 04/04/2023
  • William on 04/04/2023
  • David on 03/04/2023
  • Michael on 03/04/2023
  • Espen on 03/04/2023
  • Len on 03/04/2023
  • Ian on 03/04/2023
  • Ashleigh on 03/04/2023
  • Chris on 03/04/2023
  • Liam on 03/04/2023
  • Rob on 01/04/2023
  • Michael on 31/03/2023
  • Michael on 31/03/2023
  • Gary on 31/03/2023
  • Jon on 31/03/2023
  • Max on 31/03/2023
  • Barry on 30/03/2023
  • Alan on 30/03/2023
  • Kevin on 30/03/2023
  • John on 29/03/2023
  • Graham on 29/03/2023
  • Rob on 29/03/2023
  • Edward on 28/03/2023
  • Marc on 28/03/2023
  • Marc on 28/03/2023
  • Simon on 28/03/2023
  • Simon on 28/03/2023
  • Kevin on 28/03/2023
  • Ian on 28/03/2023
  • Faisal on 28/03/2023
  • Tony on 28/03/2023
  • Pacey on 27/03/2023
  • Rafal on 27/03/2023
  • FŤlix on 27/03/2023
  • Francis on 27/03/2023
  • Damian on 27/03/2023
  • David on 27/03/2023
  • Anthony on 24/03/2023
  • Pacey on 24/03/2023
  • Chris on 24/03/2023
  • Pacey on 24/03/2023
  • James on 23/03/2023
  • Martin on 23/03/2023
  • Anonymous on 23/03/2023
  • Stephen on 23/03/2023
  • John on 23/03/2023
  • Geoff on 22/03/2023
  • Gunder on 22/03/2023
  • Dave on 22/03/2023
  • Ronald on 22/03/2023
  • Chris on 21/03/2023
  • Dave on 21/03/2023
  • Steven on 21/03/2023
  • Paul on 21/03/2023
  • Alex on 21/03/2023
  • Abraham on 21/03/2023
  • David on 21/03/2023
  • Trevor on 21/03/2023
  • Alan on 21/03/2023
  • Valeriy on 21/03/2023
  • Trevor on 21/03/2023
  • Steven on 21/03/2023
  • Mihailo on 21/03/2023
  • Rhys on 21/03/2023
  • Darrell on 21/03/2023
  • Anthony on 20/03/2023
  • Alan on 20/03/2023
  • Gunder on 20/03/2023
  • Haider on 20/03/2023
  • James on 19/03/2023
  • Paul on 17/03/2023
  • Kevin on 17/03/2023
  • Nic on 17/03/2023
  • Asif on 17/03/2023
  • Rob on 17/03/2023
  • Dave on 16/03/2023
  • Abraham on 16/03/2023
  • Bob on 15/03/2023
  • Laurence on 15/03/2023
  • Stephen on 15/03/2023
  • Rob on 15/03/2023
  • Paul on 15/03/2023
  • GŲrkem on 15/03/2023
  • Steve on 15/03/2023
  • Simon on 14/03/2023
  • Mike on 14/03/2023
  • David on 14/03/2023
  • Barry on 14/03/2023
  • Richard on 14/03/2023
  • Michael on 14/03/2023
  • Andrew on 14/03/2023
  • Karl on 14/03/2023
  • Ryan on 14/03/2023
  • Daniel on 14/03/2023
  • Mark on 13/03/2023
  • David on 13/03/2023
  • Pete on 13/03/2023
  • Steven on 13/03/2023
  • Hugo on 13/03/2023
  • Rob on 13/03/2023
  • Ian on 13/03/2023
  • Les on 13/03/2023
  • Wouter on 13/03/2023
  • Karl on 13/03/2023
  • Alfred on 13/03/2023
  • Ron on 13/03/2023
  • William on 13/03/2023
  • Stacy on 13/03/2023
  • Paul on 13/03/2023
  • Rob on 13/03/2023
  • Chelsey on 11/03/2023
  • Sullivan on 10/03/2023
  • Paul on 10/03/2023
  • Paul on 10/03/2023
  • Matt on 10/03/2023
  • Muhamed on 10/03/2023
  • Kevin on 10/03/2023
  • Lu on 10/03/2023
  • Duncan on 09/03/2023
  • Muhamed on 09/03/2023
  • Ben on 09/03/2023
  • Erik on 08/03/2023
  • Andy on 08/03/2023
  • Andy on 08/03/2023
  • Clement on 08/03/2023
  • Abraham on 08/03/2023
  • Dom on 08/03/2023
  • Levent on 08/03/2023
  • Glenn on 08/03/2023
  • James on 07/03/2023
  • Alan on 07/03/2023
  • Graham on 07/03/2023
  • Philip on 07/03/2023
  • Gary on 07/03/2023
  • Dave on 06/03/2023
  • Abraham on 06/03/2023
  • Neil on 06/03/2023
  • Leon on 06/03/2023
  • Willie on 06/03/2023
  • Michelle on 06/03/2023
  • Noel on 06/03/2023
  • Graham on 06/03/2023
  • Graham on 04/03/2023
  • Andrť on 04/03/2023
  • Colin on 03/03/2023
  • Barry on 03/03/2023
  • Levent on 03/03/2023
  • Andrew on 02/03/2023
  • Gutiez on 02/03/2023
  • Gary on 02/03/2023
  • Richard on 02/03/2023
  • BŲrje on 02/03/2023
  • Samantha on 02/03/2023
  • Ian on 02/03/2023
  • Alexander on 02/03/2023
  • Paul on 02/03/2023
  • Erik on 01/03/2023
  • Steve on 01/03/2023
  • Dave on 01/03/2023
  • Stephen on 01/03/2023
  • Stephen on 01/03/2023
  • R on 01/03/2023
  • Peter on 01/03/2023
  • Paul on 01/03/2023
  • Brian on 01/03/2023
  • Andrew on 01/03/2023
  • Jonathan on 01/03/2023
  • Paul on 28/02/2023
  • John on 28/02/2023
  • Neil on 28/02/2023
  • Peter on 28/02/2023
  • Alan on 28/02/2023
  • Mark on 28/02/2023
  • Bruce on 28/02/2023
  • Luis on 28/02/2023
  • Niel on 27/02/2023
  • Ferdinando on 27/02/2023
  • Aaron on 27/02/2023
  • Jane on 27/02/2023
  • William on 27/02/2023
  • Victoria on 27/02/2023
  • Martin on 27/02/2023
  • Danny on 27/02/2023
  • Danny on 27/02/2023
  • Paul on 27/02/2023
  • Anonymous on 27/02/2023
  • Dave on 27/02/2023
  • Terry on 27/02/2023
  • William on 27/02/2023
  • Simon on 27/02/2023
  • Francis on 27/02/2023
  • David on 26/02/2023
  • Jason on 25/02/2023
  • Richard on 24/02/2023
  • Hugo on 24/02/2023
  • Phei on 24/02/2023
  • Unfortunately, Phei's delivery was delayed due to industrial action and a cyber strike at UK Royal Mail. We like to help, but sadly, this was outside of our control.
  • FLO Response
  • Stewart on 24/02/2023
  • Richard on 24/02/2023
  • Barry on 24/02/2023
  • Richard on 24/02/2023
  • Sean on 23/02/2023
  • Bob on 23/02/2023
  • Kevin on 23/02/2023
  • Chris on 23/02/2023
  • Steve on 23/02/2023
  • Richard on 23/02/2023
  • Barry on 23/02/2023
  • Freddy on 22/02/2023
  • Keith on 22/02/2023
  • Barry on 22/02/2023
  • Francis on 22/02/2023
  • Karen on 22/02/2023
  • Cindy on 22/02/2023
  • William on 22/02/2023
  • Nicholas on 22/02/2023
  • Jussi on 22/02/2023
  • David on 21/02/2023
  • Liam on 21/02/2023
  • Thurstan on 21/02/2023
  • William on 21/02/2023
  • Mark on 21/02/2023
  • Colin on 21/02/2023
  • Kevin on 21/02/2023
  • Peter on 20/02/2023
  • Michael on 20/02/2023
  • Mexximus on 20/02/2023
  • Balazs on 20/02/2023
  • Paulo on 20/02/2023
  • Danny on 20/02/2023
  • Francis on 20/02/2023
  • Brian on 20/02/2023
  • Nick on 17/02/2023
  • Nigel on 17/02/2023
  • Phil on 17/02/2023
  • Nigel on 17/02/2023
  • Tim on 17/02/2023
  • Richard on 17/02/2023
  • Ian on 16/02/2023
  • Carl on 16/02/2023
  • Sean on 16/02/2023
  • Simon on 16/02/2023
  • Scott on 16/02/2023
  • Jose on 16/02/2023
  • Alex on 16/02/2023
  • Julian on 15/02/2023
  • Tim on 15/02/2023
  • Michelle on 15/02/2023
  • Jamie on 15/02/2023
  • Sean on 15/02/2023
  • Trevor on 15/02/2023
  • Rob on 15/02/2023
  • Richard on 15/02/2023
  • Daiyaan on 15/02/2023
  • David on 15/02/2023
  • Andy on 15/02/2023
  • John on 15/02/2023
  • Erik on 15/02/2023
  • Rovin on 15/02/2023
  • Richard on 15/02/2023
  • Pacey on 15/02/2023
  • Paolo on 15/02/2023
  • Jamie on 14/02/2023
  • Tyrone on 14/02/2023
  • Nick on 14/02/2023
  • Rich on 14/02/2023
  • John on 14/02/2023
  • Nino on 14/02/2023
  • Christian on 14/02/2023
  • Anonymous on 13/02/2023
  • Matthew on 13/02/2023
  • Dom on 13/02/2023
  • Pat on 13/02/2023
  • Mike on 13/02/2023
  • Julie on 13/02/2023
  • Joe on 13/02/2023
  • Leticia on 13/02/2023
  • John on 13/02/2023
  • Shimon on 13/02/2023
  • William on 12/02/2023
  • Carol on 12/02/2023
  • Carlos on 10/02/2023
  • We are baffled by this one. Carlos ordered an item (without contacting us beforehand). Then, after we dispatched his order, he emailed us because he noticed he had ordered the wrong item. We had no way of knowing this. We dispatched only what was ordered.
  • FLO Response
  • Ali on 10/02/2023
  • David on 10/02/2023
  • Tim on 10/02/2023
  • Dave on 10/02/2023
  • Dom on 10/02/2023
  • Stuart on 10/02/2023
  • John on 10/02/2023
  • Ronald on 10/02/2023
  • Alex on 09/02/2023
  • Max on 09/02/2023
  • Neil on 09/02/2023
  • Ian on 09/02/2023
  • Mark on 09/02/2023
  • Lesley on 09/02/2023
  • Mauro on 09/02/2023
  • Peter on 08/02/2023
  • Robert on 08/02/2023
  • Marcia on 08/02/2023
  • Christian on 08/02/2023
  • Ronald on 08/02/2023
  • Jose on 08/02/2023
  • Daniel on 07/02/2023
  • Mike on 07/02/2023
  • Milan on 07/02/2023
  • Carol on 07/02/2023
  • Andy on 07/02/2023
  • We aren't sure why you are unhappy with our response here Andy - you purchase a cable designed for standard M8 posts typically seen on bench power supplies like the ones we sell, you wanted to use it on a large battery which meant our cable wasn't suitable but rather than contact us and ask for a return at which point we would have offered to replace the cable with one custom made for your requirements free of charge you had a go at modifying it yourself and were not happy with the end result.
  • FLO Response
  • Colin on 07/02/2023
  • Anthony on 07/02/2023
  • Vicky on 07/02/2023
  • Pierre on 07/02/2023
  • Richard on 06/02/2023
  • Graham on 06/02/2023
  • Philippe on 06/02/2023
  • Graeme on 06/02/2023
  • Greg on 06/02/2023
  • Victor on 06/02/2023
  • Dave on 06/02/2023
  • Bob on 06/02/2023
  • Darren on 06/02/2023
  • Scott on 06/02/2023
  • Corin on 06/02/2023
  • Steve on 04/02/2023
  • Tim on 03/02/2023
  • Philip on 03/02/2023
  • Daniel on 03/02/2023
  • Francis on 02/02/2023
  • Les on 02/02/2023
  • Libby on 02/02/2023
  • Mbrooke on 02/02/2023
  • Francis on 02/02/2023
  • Chris on 01/02/2023
  • Lindsay on 01/02/2023
  • Ken on 01/02/2023
  • Ian on 01/02/2023
  • Simon on 01/02/2023
  • William on 01/02/2023
  • Michelle on 01/02/2023
  • Jari on 01/02/2023
  • Philip on 01/02/2023
  • Philip on 01/02/2023
  • Philip on 01/02/2023
  • David on 01/02/2023
  • Les on 01/02/2023
  • Steve on 01/02/2023
  • Michelle on 01/02/2023
  • Les on 31/01/2023
  • Bryan on 31/01/2023
  • Daniel on 31/01/2023
  • Alan on 31/01/2023
  • Philip on 31/01/2023
  • Martin on 31/01/2023
  • Karan on 31/01/2023
  • Ian on 31/01/2023
  • Chris on 31/01/2023
  • Steve on 31/01/2023
  • Greg on 31/01/2023
  • Chris on 30/01/2023
  • Stephen on 30/01/2023
  • John on 30/01/2023
  • Andrew on 30/01/2023
  • Gunder on 30/01/2023
  • Michael on 30/01/2023
  • Erik on 30/01/2023
  • Stuart on 30/01/2023
  • Levent on 30/01/2023
  • Mark on 30/01/2023
  • Theo on 27/01/2023
  • Prashant on 27/01/2023
  • Nathan on 27/01/2023
  • Philip on 27/01/2023
  • Gary on 27/01/2023
  • Sue on 27/01/2023
  • Iain on 27/01/2023
  • Dave on 27/01/2023
  • Rick on 26/01/2023
  • Michael on 26/01/2023
  • Mikael on 26/01/2023
  • Gary on 26/01/2023
  • Sal on 26/01/2023
  • Ken on 26/01/2023
  • Mark on 26/01/2023
  • William on 26/01/2023
  • Dave on 25/01/2023
  • Thurstan on 25/01/2023
  • Gary on 25/01/2023
  • John on 25/01/2023
  • Joshua on 25/01/2023
  • Mikael on 25/01/2023
  • Rob on 25/01/2023
  • James on 25/01/2023
  • Alan on 25/01/2023
  • Thomas on 25/01/2023
  • Charles on 24/01/2023
  • Gunder on 24/01/2023
  • Alan on 24/01/2023
  • Paul on 24/01/2023
  • Kim on 24/01/2023
  • Barry on 24/01/2023
  • Robert on 24/01/2023
  • Davy on 24/01/2023
  • Maurice on 24/01/2023
  • Phil on 24/01/2023
  • Ken on 24/01/2023
  • Roger on 24/01/2023
  • Michael on 23/01/2023
  • Damien on 23/01/2023
  • Peter on 23/01/2023
  • Derek on 23/01/2023
  • You may have misunderstood or misread our email - we explained that we could not find an order that matches your email address.
  • FLO Response
  • Colin on 23/01/2023
  • Malcolm on 23/01/2023
  • Michelle on 23/01/2023
  • Derek on 23/01/2023
  • Ian on 22/01/2023
  • Ian asked if manufacturer warranties are transferable from the first owner. Unfortunately, they are not. We are not aware of any manufacturer that provides a warranty for a product purchased secondhand.
  • FLO Response
  • Benji on 21/01/2023
  • Ronnie on 20/01/2023
  • Kim on 20/01/2023
  • Glyn on 20/01/2023
  • Gary on 20/01/2023
  • Jason on 20/01/2023
  • Peter on 20/01/2023
  • Nic on 20/01/2023
  • Rhodri on 20/01/2023
  • Thomas on 19/01/2023
  • Adam on 19/01/2023
  • John on 19/01/2023
  • David on 19/01/2023
  • Chris on 19/01/2023
  • Peter on 19/01/2023
  • Ken on 19/01/2023
  • Charles on 19/01/2023
  • Donald on 19/01/2023
  • Philip on 19/01/2023
  • Derek on 19/01/2023
  • Kin on 19/01/2023
  • Kim on 19/01/2023
  • Brian on 18/01/2023
  • HŚkon on 18/01/2023
  • Mike on 18/01/2023
  • Edward on 18/01/2023
  • Dimitre on 18/01/2023
  • Kim on 18/01/2023
  • Christian on 18/01/2023
  • Shaun on 18/01/2023
  • Bob on 18/01/2023
  • Gordon on 18/01/2023
  • Paul on 18/01/2023
  • Jake on 18/01/2023
  • Keith on 18/01/2023
  • Rick on 18/01/2023
  • Stephen on 17/01/2023
  • George on 17/01/2023
  • Lisa on 17/01/2023
  • Andy on 17/01/2023
  • Collins on 17/01/2023
  • Eric on 16/01/2023
  • Nick on 16/01/2023
  • Ian on 16/01/2023
  • Ian on 16/01/2023
  • Ian on 16/01/2023
  • Renzo on 16/01/2023
  • Adam on 16/01/2023
  • Ian on 16/01/2023
  • 田代 on 16/01/2023
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