Received very quickly < 6 days. Have installed on mount (HEQ5) and it is very sturdy. Haven't field tested yet due to -40C temperatures here. However it meets expectations testing inside. Hopefully field test next month.

Knowledgeable staff and after sales , you cant go wrong with FLO . Amazing product , working great !

Happy with my purchase. I'm using this on my CG4 mount and it fits like a glove. The extension is high quality. Thank you for your fast shipping and great service, all the way from Uk to NY USA.

Heavey duty well made solid metal unit. Fits well, have not installed yet but everything is correct size and shape. Building a pier so it is taking some extra time.
Shipping was awesome. Less than a week from England to California USA at a reasonable price, thanks FLO.

Earlier reviews had me concerned about mount shifting during imaging but it seemed an excellent product in the abstract. I’m in the U.S., and this delightful company had it to me in less than a week. I finally tried it last night on the cocoon nebula and it was as stable as a rock! The hole for the heq5 alignment peg is large, and though I used nothing to fill the void, the pier remained firmly fixed in place. Run, don’t walk to this product if you fear automated meridian flips as I once did-bring em on! Thanks, FLO.

I placed my order for the Sky-Watcher extension tube on April 26, 2022 and I received it in Canada on May 1, 2022, just 5 days! That is better than we do domestically with our post office!

The pier extension went together without issue. I did make a small insert to put on the HEQ5 pin to prevent the pier from moving, as I want to use it for imaging. It is now rock solid and does not move at all. Very pleased with the great customer service, fast shipping and the product. Highly recommended.

I bought the HEQ5 tripod extension because I live near the equator and my counterweights hit the tripod legs. I was initially going to buy the pier, but the extension tube was.....cheaper. I had read that the extension tube doesn't fit tightly over the peg. The user reviews were correct, it does not fit well.
My solution was to drill a small hole through both the extension tube and the peg and tap a screw. now the extension tube is very stable and doesn't budge.
I hope my solution will help others in a similar situation.

FLO are great as usual. This arrived next day. They are always my goto supplier.
Onto the extension though.
Its big and heavy. Which is good. But the baseplate is terrible. The hole for the north peg is abount 5 times the size it needs to be. The entire tube rotates with the HEQ5 on top of it. No matter how hard you do the centre nut up.
This ruins your PA. Dont buy it. Especially if you are imaging. Over all not what I expected from SkyWatcher. Not their usual precise workmanship. Massive letdown.

I purchased this extension for use with my Sabre V2 mount and it works a treat.
4 stars - one of the threads on the tube was stripped and needed re threading - QC ?
On the whole first class from FLO Again.
Thank you

As always, first class service from FLO.
Slightly less impressed with the ext tube though.
The hole in the base plate is way too big for the peg on the heq5 tripod top. Even with things tightened up it's fairly easy to move the tube, particularly in the "unscrewing" direction. It needs some packing pieces in, 5mm thick each side of the peg to stop the movement.
The bolts supplied to fit the base and top plate don't come with washers of any sort. I think some spring washers would be good.