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Delivery Information

UK Deliveries

Orders are dispatched when complete.

If an item is in stock and we receive your order before 3pm we normally dispatch same-day or next working day. 

Deliveries usually arrive in 1-3 working days via DHL or Royal Mail.

The cost to deliver is usually £3-6 for small items and around £8 for large items.

Deliveries to remote locations sometimes incur higher charges. 

Saturday delivery is available for most UK mainland addresses if the order is placed before midday Friday. (If available for your location it will be offered during the Checkout process - an additional charge is applied).

Please note we do not deliver to PO Boxes, freight forwarding companies or BFPO addresses (couriers rarely have permission to enter military establishments). 

International Delivery

Orders are dispatched when complete.

Please see below for countries we deliver to. 

VAT is deducted at the Checkout for non-UK customers. ​

The delivery charge is calculated automatically during the checkout process. 

We sometimes need an additional 1-2 days to prepare an item for dispatch to non-UK locations. 

Deliveries via Courier to locations outside the UK usually arrive in 2-5 working days. (Deliveries via Royal Mail require more time, sometimes 1-2 weeks). 

Orders delivered to non-UK addresses - this includes EU countries - may be subject to import duties and taxes when the package reaches your country. FLO is not responsible for these charges and we cannot predict what they might be so we recommend you contact your local Customs office for further information. 

For more info regarding deliveries please see our T&C page

Countries we deliver to

 

Country List

  • United Kingdom
  • Albania
  • Andorra
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bosnia and Herz.
  • Brazil
  • Brunei
  • Bulgaria
  • Canada
  • Chile
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jersey
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Paraguay
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • San Marino
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • United States
  • Uruguay
  • Vatican City
  • Vietnam

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