Delivery Information

UK Deliveries

Orders are dispatched when complete.

If an item is in stock and we receive your order before 3pm we normally dispatch same-day or next working day. 

Deliveries usually arrive in 1-3 working days via DHL or Royal Mail.

The cost to deliver is usually £3-6 for small items and around £9 for medium items and £16+ for very heavy, multi box items.

Deliveries to remote locations sometimes incur higher charges. 

Saturday delivery is available for most UK mainland addresses if the order is placed before midday Friday. (If available for your location it will be offered during the Checkout process - an additional charge is applied).

Please note we do not deliver to PO Boxes, hotels, freight forwarding companies or BFPO addresses (couriers rarely have permission to enter military establishments). 

International Delivery

Orders are dispatched when complete.

Please see below for countries we deliver to. 

VAT is deducted at the Checkout for non-UK customers. ​

The delivery charge is calculated automatically during the checkout process. 

We sometimes need an additional 1-2 days to prepare an item for dispatch to non-UK locations. 

Deliveries via Courier to locations outside the UK usually arrive in 2-5 working days. (Deliveries via Royal Mail require more time, sometimes 1-2 weeks). 

Orders delivered to non-UK addresses - this includes EU countries - will be subject to import duties and taxes when the package reaches your country. FLO is not responsible for these charges and we cannot predict what they might be so we recommend you contact your local Customs office for further information. 

Deliveries to Norway: To qualify for the normal Norwegian Customs process, orders for delivery to Norway must have at least one item valued at 3000 NOK (approximately £240) or higher. If it does not, then the order will be cancelled and refunded. We are working on a convenient website solution for this.​

For more info regarding deliveries please see our T&C page

Countries we deliver to


Country List

  • United Kingdom
  • Albania
  • Andorra
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bosnia and Herz.
  • Brazil
  • Brunei
  • Bulgaria
  • Canada
  • Chile
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Ecuador
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jersey
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • San Marino
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • United States
  • Uruguay
  • Vatican City
  • Vietnam