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Delivery Information

UK Deliveries

If an item is in stock and we receive your order before 3pm we normally dispatch same-day or next working day. 

Deliveries usually arrive in 1-3 working days via DHL or Royal Mail.

The cost to deliver is £3-6 for small items and around £8 for large items. 

Saturday delivery is available for most UK mainland addresses if the order is placed before midday Friday. (If available for your location it will be offered during the Checkout process - an additional charge is applied).

Please note we do not deliver to PO Boxes, freight forwarding companies or BFPO addresses (couriers rarely have permission to enter military establishments). 

International Delivery

Please see the map below for countries we deliver to. 

Deliveries via Courier to locations outside the UK usually arrive in 2-5 working days. (Deliveries via Royal Mail require more time, sometimes 1-2 weeks). 

The delivery charge is calculated automatically during the checkout process. 

You may be subject to import duties and taxes once the package reaches your country. FLO is not responsible for these charges and we have no way of predicting what they might be (Customs policies vary from country to country) so we recommend you contact your local Customs office for further information. 

We sometimes need an additional 1-2 days to prepare an item for dispatch to non-UK locations. 

For more info regarding deliveries please see our T&C page

Countries we deliver to

 

Country List

  • United Kingdom
  • Albania
  • Andorra
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Bosnia and Herz.
  • Brazil
  • Brunei
  • Bulgaria
  • Canada
  • Chile
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jersey
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Paraguay
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • San Marino
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • United States
  • Uruguay
  • Vatican City
  • Vietnam

Covid-19: We are open for business as usual. Some deliveries are a little delayed. All deliveries are contact free. Thank-you for choosing FLO 🙂